ProEcommerce Documentation
Everything you need to run your hosting, billing, and e-commerce business on ProEcommerce — from first signup to advanced integrations.
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What is ProEcommerce?
ProEcommerce is an all-in-one platform for hosting providers, developers, and e-commerce operators. It handles billing (recurring invoicing, dunning, multi-currency, tax), domain registration (Route53 and other registrars), server provisioning (cPanel/WHM and CloudPanel), and client support (tickets, knowledge base) — all under a single, multi-tenant architecture.
Where traditional billing platforms phone home to a license server to decide whether you can run, ProEcommerce runs entirely on your infrastructure with your credentials. No license check. No middleman.
Architecture in one minute
ProEcommerce uses a three-tier multi-tenant model:
- Platform admins (us) manage the underlying software, infrastructure, and SaaS billing.
- Tenants (you) are hosting companies or agencies that run their own business on the platform.
- End clients are your customers — the ones paying invoices and using the hosting services you sell.
Every database row is scoped by tenant_id. Your data is fully
isolated from other tenants at the query layer — not just the UI.
Looking for something specific?
- API reference — REST endpoints for tenants and integrators
- FAQ — quick answers to common questions
- Status page — current service health and recent incidents
- Contact support — we answer within one business day